Job completed for Sewage back up in Grand Rapids, MI

Completion Date:

December 2, 2023

Location:

Grand Rapids, MI

Why did the customer contact us?

Camelot Emergency Water Removal received a call from a homeowner in Grand Rapids, Michigan, concerning a sewage backup that occurred in their basement. The sewage backup affected two rooms in their basement. The homeowner contacted us to ensure that her property was restored safely and quickly.

Solutions provided:

Camelot Emergency Water Removal Project Manager, Eric Steele, arrived on-site and immediately took action after he discussed the drying process and scope of work with the customer. Then two crew members started to remove unsalvageable materials and began the clean up and sanitation of the affected areas. From there proper drying equipment was installed. After 2 days, the property was dry.

A dehumidifier and an air mover drying a basement after a sewage backup in Grand Rapids, Michigan

Certifications & Credentials

Trusted Restoration Certifications & Industry Affiliations

Camelot Emergency Water Removal maintains trusted restoration certifications and industry affiliations that support our work in emergency water removal, structural drying, sewage cleanup, mold remediation, and property restoration. These credentials help demonstrate our commitment to professional standards, safe restoration practices, and reliable service for homeowners and businesses across Michigan.

EPA Lead-Safe Certified Firm

The Restoration Industry Association (RIA) is the oldest and largest trade association representing the restoration and reconstruction industry with over 1,100 member firms worldwide.

IICRC certified firm

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a certification and standard-setting non-profit organization for the inspection, cleaning and restoration industries.

Better Business Bureau (BBB)

The Better Business Bureau (BBB) is an ethical marketplace where buyers and sellers can trust each other.

Map of southern Michigan showing Camelot Restoration's service area

WHERE WE WORK

Four Offices. One-Hour Response.

Serving Kalamazoo, Grand Rapids, Lansing, Ann Arbor, Holland, Grand Haven, Muskegon, and 150+ communities across Southwest Michigan.

Grand Rapids

4160 44th St. SE
Grand Rapids, MI 49512

616-253-0506

Lansing

453 Lentz Court
Lansing, MI 48917

517-878-9241

Kalamazoo

9958 Miller Dr
Galesburg, MI 49053

269-461-1846

Ann Arbor

345 Metty Drive Suite 2
Ann Arbor, MI 48103

734-766-7856

CITIES WE SERVE

Battle Creek

· Centreville

· Clarksville

· East Lansing

· Hamilton

· Hastings

· Holland

· Jackson

· Kentwood

· Marshall

· Mattawan

· Okemos

· Portage

· South Haven

· Three Rivers

· Alaska

· Albion

· Allegan

· Alto

· Ann Arbor

· Athens

· Augusta

· Bangor

· Bath

· Bedford

· Belding

· Bellevue

· Benton Harbor

· Bloomingdale

· Bradley

· Breedsville

· Brighton

· Brooklyn

· Burlington

· Burnips

· Burr Oak

· Byron Center

· Caledonia

· Cascade

· Ceresco

· Charlotte

· Clarklake

· Climax

· Cloverdale

· Colon

· Comstock

· Comstock Park

· Concord

· Constantine

· Covert

· Cutlerville

· Dansville

· Decatur

· Delton

· DeWitt

· Dimondale

· Dorr

· Douglas

· Dowling

· Eagle

· East Leroy

· Eaton Rapids

· Elsie

· Eureka

· Fennville

· Forest Hills

· Fowler

· Freeport

· Fulton

· Galesburg

· Glenn

· Gobles

· Grand Haven

· Grand Junction

· Grand Ledge

· Grand Rapids

· Grass Lake

· Hanover

· Hartford

· Haslett

· Hickory Corners

· Holt

· Homer

· Hopkins

· Horton

· Howell

· Hubbardston

· Hudsonville

· Ionia

· Kalamazoo

· Kendall

· Lacota

· Lake Odessa

· Lansing

· Lawrence

· Lawton

· Leonidas

· Leslie

· Lowell

· Lyons

· Maple Rapids

· Marne

· Martin

· Mason

· Mendon

· Michigan Center

· Middleville

· Moline

· Muir

· Mulliken

· Munith

· Napoleon

· Nashville

· Nazareth

· Norvell

· Nottawa

· Olivet

· Onondaga

· Orleans

· Oshtemo

· Otsego

· Ovid

· Palo

· Parma

· Paw Paw

· Pewamo

· Plainwell

· Pleasant Lake

· Portland

· Potterville

· Pullman

· Richland

· Rives Junction

· Rockford

· Saint Johns

· Saint Joseph

· Saranac

· Saugatuck

· Schoolcraft

· Scotts

· Shelbyville

· Smyrna

· Sparta

· Spring Arbor

· Springport

· Stockbridge

· Sturgis

· Sunfield

· Tekonsha

· Vermontville

· Vicksburg

· Walker

· Wayland

· Webberville

· Westphalia

· White Pigeon

· Williamston

· Woodland

· Wyoming

View all 150+ service area cities →

Reviews

Reviews for Camelot Emergency Water Removal

★★★★★ 900+ reviews with 4.9 rating · A+ BBB Accredited

    
 
 
      Posted on Google  
   
   Mary Rogers 
 0 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Peyton’s follow up was awesome and got the job finished strong!  Jordan was polite.  Phil made the situation more bearable, informative and hard worker!  Greyson worked hard and was polite.
Isaac very informative and great to work with.
Camelot will be highly recommended!
  
 
     Posted on Google  
   
   Lindsey Tilley 
 1 days ago
 
 
 Trustindex verifies that the original source of the review is Google. This was a good experience with a situation that is such a bummer. We appreciate the team, Peyton, Jordan, Jared and Danny for their work and efforts!
  
 
     Posted on Google  
   
   Carla Walker 
 6 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Jared initially came out after sewer back up was cleared.  He was quick coming out and labeled all the wet areas.  Walked me thru the process and initiated insurance claim with me.  His crew came out same day including Conner, Paton, and Franklin and started remediation of damage. All we're friendly  and respectful.  Would recommend
  
 
     Posted on Google  
   
   Laurie Lyddy (ButterflyLaidE) 
 11 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I've had people from four different locations work on my basement this week.  I can't get over how consistently great they are. Every one of them has been polite professional and friendly. They get their work done quickly they work around all the issues I've had with the transformer in the neighborhood going out so we had no power one day to the two different days that the plumbers also had to be here and they would have to vacate the area so the plumbers could run their tests or cameras or whatever. Not once did I get a complaint not once did I have a complaint to give either. I am just incredibly pleased with the service we have received. Absolutely worth the price absolutely perfect work and phenomenal people. Higher than if you need their help it is worth it
  
 
     Posted on Google  
   
   Laurie Lyddy (ButterflyLaidE) 
 11 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Had to come leave a waiting here as well because I know one of the first cruise was from Lansing if I'm correct I think we also had people from Grand rapids I'm not sure all I know is this company is freaking amazing. They have phenomenal people working for them who are not only very quick to respond and very quick to get their work done they are competent and kind. Especially the kindness right now makes a difference. We've gone through a lot my mother and I she's elderly I'm handicapped and we cannot do anything about the mess in our basement with sewage that happened last weekend. They took care of it they treated us like we were their family. I personally don't think I can say enough nice things about them. If you need the help with cleaning up a mess that has to do with water or sewage higher than it is worth the money it is worth the time they are phenomenal!
  
 
     Posted on Google  
   
   Laurie Lyddy (ButterflyLaidE) 
 11 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Absolutely get them if you need this help. I have never met so many different people from one company that are so freaking amazing. We just had a sewage issue and they have been working on it in the middle of dealing with the fact that we had a transformer they had to change out in the neighborhood so we had one full day of no power in the house and they've also had to work around the plumbers who were fixing the issue.  Not only are they diligent at their work they are incredibly professional while also being very very kind and friendly. This whole event has been massively stressful on myself and my mother I'm handicapped my mother is elderly. They are so accommodating that they actually took out an extra TV for me that we couldn't lift they moved some trash bags that my daughter had gathered together of stuff before they showed up.  They have just been so freaking amazing. If I could give a higher rating than five stars I would do it in a heartbeat. I would recommend these people 100%
  
 
     Posted on Google  
   
   Jessica Phillips 
 20 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Matt and Koda were great today. Quinn was very helpful the first day in getting everything going and situated.
  
 
     Posted on Google  
   
   Sarah Crites 
 21 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Adam, Kyle and Lucas were very helpful and professional. Thank you!
  
 
     Posted on Google  
   
   Redundant Squirrel 
 21 days ago
 
 
 Trustindex verifies that the original source of the review is Google. They walked us through each step, Adam, Kyle and Lucas got on top of our kitchen leak that ate through our wall and floor.
  
 
     Posted on Google  
   
   Lois Helland 
 30 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommend!!! Camelot was the mold remediation and demo company for our recent water damage from a leaky well pressure tank. The company was wonderful to work with! Justin was the guy who got the ball rolling for us, and he was EXCELLENT. He responded quickly to our calls and questions and talked us systematically through the process we were facing. Great guy!
Braeden was the on-site crew leader for mold remediation throughout the project. He was OUTSTANDING! He is dependable, professional, thorough, and good at communicating with us on a daily basis. From start to finish, this young man showed himself to be completely capable and dedicated to the well-being of our home and our personal possessions! We give Braeden our highest recommendation!!

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