1. Assessment

When you notice water damage in your home, make us your first phone call. We have technicians standing by 24 hours, 7 days a week to provide emergency water damage restoration. We don’t use an answering service—when you call, you’ll talk to a real person who wants to help. The sooner you call, the sooner we can get started.

Our emergency water removal experts will be at your door within an hour of your call to assess the damage and formulate a treatment plan. Using moisture detection technology, we will first perform a moisture inspection to check the extent of the water damage and mark the affected areas of your home.

At this stage, we can provide a quote for the services we’ll need to provide in order to restore your home to its pre-damage condition.

If your property recently flooded, you may also find our guide on what to do after your home has flooded helpful before the restoration process begins.

2. Water Removal

Next, we’ll get to work removing the water from your home. We will physically extract any standing water that might be lingering after a storm or burst pipe. After pumping out standing water and removing any excess from your carpet or hardwood flooring, we’ll thoroughly clean the area before beginning the drying process.

Removing standing water quickly is one of the most important steps in minimizing damage. Delays can increase the risk of contamination, structural deterioration, and mold growth.

3. Drying

Our team of certified technicians will establish a drying system specifically designed for your unique needs. We combine moisture detection technology with high-tech drying procedures in order to restore your home to its previous moisture content. This technology shows us which areas need drying and make sure nothing gets overlooked.

You can even use the meters yourself in order to monitor the moisture levels in your home if you prefer a hands-on approach. In an inconvenient situation, we want to give you as much control as possible.

Proper drying often takes several days depending on the amount of water involved and the materials affected. Learn more about preventing mold after water damage and why thorough drying is essential.

4. Restoration

Finally, we can begin the water damage restoration process. We’ll sanitize and deodorize parts of your home that have been affected by water damage and replace anything that can’t be salvaged. This includes ripping out drywall, replacing damaged flooring, installing new carpet, and more.

We’ll also document all damages to make your insurance claim as straightforward as possible. We can even work directly with your insurance company to ease your burden and help you get back on track. When disaster strikes, we’re here to make the process go as smoothly as possible.

Every restoration project is different. Depending on the extent of the damage, repairs may include drywall replacement, flooring restoration, painting, insulation replacement, odor removal, and mold remediation.